Skill: Taking responsibility
Having identified some conversations you could do with having in your team, it is all too easy to think that it is someone else's responsibility to have them. You might assume that a manager or even HR should be the ones to create harmony, clean up conflicts or give feedback to low performers.
But, as adults and professionals, we all need to take responsibility for the culture we work in. Managing human emotions is part of being on a team. To build a robust, trusting and high-performing team, everyone will need to take part ownership for the human aspect of teaming.
How it works
Complaining about team members, customers or suppliers is not helpful. Instead, consider how you could take responsibility when you see something that is not working as well as it could.
Watch this video to consider the options available to you when you find yourself unhappy with a particular situation.
Reflecting on Three options
Think of a difficult situation in your team, and the three options explained in the video.
Which option will you take?
Change the situation
Change the situation
Change the situation
In the rest of this module, we will focus on changing the situation by having conversations that matter, even if they are difficult.
All three options have their place, but our current focus is on choosing to take responsibility for co-creating your working culture. We focus on how to change the situation instead of leaving (which could a
In the rest of this module, we will focus on changing the situation by having conversations that matter, even if they are difficult.
All three options have their place, but our current focus is on choosing to take responsibility for co-creating your working culture. We focus on how to change the situation instead of leaving (which could also mean avoiding or ignoring important issues), changing yourself (e.g., to accept the situation as it is), or defaulting to complaining.
Remember that you cannot control other people or their behaviour. You can give feedback, make requests or influence them by appealing to their limbic system. The rest of this module will introduce you to three key ways to change a situation.
Change yourself
Change the situation
Change the situation
Sometimes, changing yourself is the only viable option if you cannot change the situation and if you are not willing to leave.
Changing yourself includes changing your mindset, reining in your limbic system, setting boundaries, and tapping into your PFC so you see the bigger picture or have more empathy. In other words, leveraging many of
Sometimes, changing yourself is the only viable option if you cannot change the situation and if you are not willing to leave.
Changing yourself includes changing your mindset, reining in your limbic system, setting boundaries, and tapping into your PFC so you see the bigger picture or have more empathy. In other words, leveraging many of the skills and approaches you learned in earlier modules.
However, in the rest of this module, we focus on changing the situation by having conversations that matter, even if they are difficult. We focus on how to change the situation instead of leaving (which could also mean avoiding or ignoring important issues), changing yourself (e.g., to accept the situation as it is), or defaulting to complaining. The rest of this module will introduce you to three key ways to change a situation.
Leave
Change the situation
Leave
If you cannot change the situation - maybe you have already tried! - and you are not willing or able to change yourself, perhaps you are done adapting to others and their needs.
But one thing to consider before choosing this option: make sure that you are not taking a problem with you. Many people leave before they tried the other options
If you cannot change the situation - maybe you have already tried! - and you are not willing or able to change yourself, perhaps you are done adapting to others and their needs.
But one thing to consider before choosing this option: make sure that you are not taking a problem with you. Many people leave before they tried the other options because it's often an easier way. And they end up in a similar situation again. Sometimes we would be better off if we considered the other options, even if it is difficult.
Previous modules of this programme will help you adapt and change yourself.
In the rest of this module, you will learn to confidently address the situation and ask for what you need or what you believe the situation requires.
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