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Things to try this week
In this chapter you have learned why you might avoid giving and receiving feedback, or having difficult conversations within your team.
You have also begun reflecting on some conversations you need to have to improve dynamics with your colleagues.
Now it is time to prepare for the upcoming chapters that will guide you through how to have those conversations.
Try it this week
The rest of this module will teach you the tools you need to have those difficult conversations. For now, just notice where they are most needed.
Try these exercises:
1.
Write a list of the conversations you want to have in your team, even though they feel difficult.
2.
Continue to have an eye to the sticking points and opportunities over the coming week. What other conversations might be needed? Add to your list if necessary.
To take your learning further:
1.
Take your key learnings from this chapter and the mindset you would like to work on to your learning group meeting for discussion. You will find a guide for this session along with the key takeaways from this chapter in the Resources area.
2.
Read more about the neuroscience and benefits of appreciation and gratitude in this fascinating article.
You have completed this chapter!
Up next
In the next chapter you will learn how to reduce toxic behaviour during a difficult conversation and defuse the conversation if necessary.
Take a break before starting the next chapter.
We'll be ready for you when you are back.