• Home
  • 1 DIFFICULT CONVERSATIONS
  • 2 DEFUSE THE DRAMA
  • 3 ADDRESSING CONFLICTS
  • 4. GIVING & RECEIVING FB
  • 5. APPRECIATION
  • RESOURCES
  • More
    • Home
    • 1 DIFFICULT CONVERSATIONS
    • 2 DEFUSE THE DRAMA
    • 3 ADDRESSING CONFLICTS
    • 4. GIVING & RECEIVING FB
    • 5. APPRECIATION
    • RESOURCES
  • Home
  • 1 DIFFICULT CONVERSATIONS
  • 2 DEFUSE THE DRAMA
  • 3 ADDRESSING CONFLICTS
  • 4. GIVING & RECEIVING FB
  • 5. APPRECIATION
  • RESOURCES

Resources

We have provided a set of resources for you to download:

For each chapter, you will find below:

  • A Full text of the content of the chapter. We know that some of you prefer to print out and read text / content offline.
  • A Learning Group Guide for each chapter. We strongly recommend that you arrange a learning group meeting with your fellow learners every week. The Guide helps you during that meeting.

Downloads

Full text 1 Difficult conversations (pdf)Download
Learning Group Guide 1 (pdf)Download
Full text 2 Defuse the drama (pdf)Download
Learning Group Guide 2 (pdf)Download
Full text 3 Addressing conflicts (pdf)Download
Learning Group Guide 3 (pdf)Download
Full text 4 Giving and receiving feedback (pdf)Download
Learning Group Guide 4 (pdf)Download
Full text 5 Appreciation (pdf)Download
Learning Group Guide 5 (pdf)Download

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