Take action
Things to try this week
In this chapter you have learned how to address a conflict in a productive way. You know how to prepare for the conversation and have a model to follow in the conversation itself.
Now it is time to put what you have learned into action.
Try this week
This week, it's time to bravely start addressing conflicts.
Try these exercises:
1.
Refer back to your list of difficult conversations you would like to have. Challenge yourself to take the first step and arrange an outstanding conversation.
2.
Notice a difficult situation around you or one that you are directly involved in. Choose to stay; practise your ability to be present even when strong emotions are happening.
To take your learning further:
1.
Write down your key learnings from this chapter and take them to your learning group meeting to discuss. You will find a guide for this session along with the key takeaways from this chapter in the Resources area, in the header bar.
You have completed this chapter!
Up next
You will focus on how to have productive feedback conversations and learn a model to help you structure them.
Take a break before starting the next chapter.
We'll be ready for you when you are back.