Take action
Things to try this week
n this chapter you have learned how to defuse emotions and deactivate drama triangles, thereby reducing the difficulty of conversations.
Now it is time to put what you have learned into action.
Try this week
Throughout this week, pay attention to the team dynamics around you and your own role in them.
1.
Consider your list of conversations and see which ones you are ready to have. Use the techniques you have seen to defuse your limbic reactions and deactivate drama triangles, and go have the conversations.
2.
Notice drama triangles in your workplace that you get caught in. Choose to start interacting differently with the other people involved.
To take your learning further:
1.
Write down your key learnings from this chapter and the Be SAFE & Certain elements that cause reactions for you, and take them to your learning group meeting to discuss. You will find a guide for this session along with the key takeaways from this chapter in the Resources area, in the header bar.
You have completed this chapter!
Up next
You will learn what is behind many conflicts in the workplace and how you can prepare to address them in a positive, productive way.
Take a break before starting the next chapter.
We'll be ready for you when you are back.